Frequently asked questions

About the event

What is the Doggy Paddle Challenge?

We are looking for people to take on a new and exciting virtual event for our dogs and cats. Throughout April, set yourself the challenge of swimming for a set distance of your choice, either on your own, as part of a team or in (friendly!) competition with your mates. Pick doggy paddle for the ultimate challenge or stick to something you know such as freestyle or breaststroke. You don’t have to complete your distance in one session – you have the whole month to get there. The most important thing is to have fun and not over-exert yourself!

When will the event happen?

The Doggy Paddle Challenge is happening during the month of April, but you can start training for it as soon as you like. Your personal time starts when you begin your first lap of the pool, so make sure that you always log your activities on your fundraising page once you've started.

Where does the Doggy Paddle Challenge take place?

As this is a virtual event, it's happening wherever you are! You can choose where you swim your doggy paddle - your club, your local pool, your local lido… anywhere in the country.

Is there a minimum age?

You must be 18 years of age or older to participate in this event.

Is there a registration fee?

There is no registration fee.

Can I share my participation in the Doggy Paddle Challenge on social media?

Yes! Please share your news and successes on your favourite social media site by using the hashtags #DoggyPaddleChallenge, #EveryDogAndCat and #ReadyToBeLoved. Your posts might even appear on the Doggy Paddle Challenge site. You'll be able to see how the other supporters are doing too. You can also visit the Battersea Facebook / Twitter / Instagram pages.

Are teams allowed to participate?

You can take part in the Doggy Paddy Challenge as an individual, as part of a team or a mix of both.

Are there health or fitness requirements, or risks, for this event?

Doggy paddle is a good beginners swimming stroke. It's supposed to be fun, so we don't expect you to over-exert yourself - just enjoy it! If you have concerns about your health and fitness before or during this event, please speak to your doctor first. You can read our terms and conditions here.

Do I have to do the doggy paddle stroke or can I take part with other strokes?

Whilst we would encourage you to complete the challenge with the doggy paddle stroke, please feel free to take part with freestyle, breast stroke or a mix of strokes.

Fundraising

How much do I have to fundraise? 

The fundraising goal for this event is £100 - there are achievements for the collective funds raised, as well as badges for the distance you swim so the more you ask friends and family to support you, the greater your chance of seeing yourself on the leader board! If you're concerned you might not be able to reach the goal, please don't worry - we really appreciate you taking part and raising funds for the thousands of dogs and cats that come to Battersea each year.

What is everydayhero and how do I use it? 

everydayhero is an online fundraising platform, which you can use to collect your donations. You can also use it to keep your supporters up to date with your progress on your own fundraising page. Your fundraising page will be set up automatically when you register for the Doggy Paddle Challenge.

If you have already registered, you can log in to your page by entering the details you supplied when you registered. You can then share your page with family and friends to encourage them to support you.

What is Gift Aid?

Gift Aid adds 25p to every £1 donated, at no extra cost to the donor. It’s a Government scheme that enables charities to claim this ‘extra money’ from tax that people have already paid. To allow us to claim Gift Aid, the donor has to be a UK taxpayer and have paid sufficient Income Tax and/or Capital Gains Tax to cover the amount Battersea will reclaim in the tax year. If you are fundraising offline, please make sure you send your sponsorship form to us so we can claim it.

How do I pay in my money? 

The easiest and most cost-efficient way to collect donations is by asking your supporters to donate online through your own fundraiser page, because the money will come directly to Battersea.

Any cash donations you receive will need to be counted and banked by yourself at the end of your sponsorship. You will need to complete a Money Returns Form, highlighting that this money relates to your Doggy Paddle Challenge and submit this electronically to fundraising@battersea.org.uk.

You can also send a cheque (made payable to Battersea Dogs' and Cats' Home), alongside a Money Returns Form to:
Doggy Paddle Challenge,
Battersea Dogs and Cats Home,
4 Battersea Park Road,
London,
SW8 4AA

How will my money help?

The donations you receive for taking part in the Doggy Paddle Challenge, help us to care for the vulnerable dogs and cats that come to Battersea in desperate need of a brighter future. You can find out more about what we do and how we do it by visiting our website.

How do I log my offline donations to add to my online fundraising total?

If your supporters have given you cash donations, then you can pay in the money yourself (using your credit or debit card) to your fundraising page. Please do not post cash to us. If you have a sponsorship form, please send it to us at the address below so that we can claim the Gift Aid. You can also send a cheque (made payable to Battersea) to:

Battersea Dogs and Cats Home
4 Battersea Park Road
London
SW8 4AA

How do I change my profile photo on everydayhero?

Go to your fundraiser page in everydayhero, and hover your mouse over the box that has space for a photo, and you will see a box which says 'Update Page Photo'. Click this, then click the subsequent 'Upload' button. You can then select a new photo from your computer.

How do I share my page with family and friends? 

Log in to your page, and you will see text which says "four small actions": one of these items will share your page. Click on it, and it will highlight your link in a box below and you can then drag or copy this link onto a Facebook post or an email, then add in some text about why you are taking part in the Doggy Paddle Challenge for Battersea.

Tracking your distance

Can I use a fitbit or any other fitness app to track my progress in this event? 

Having a tracking watch or Fitbit is a great way to chart your progress. We currently do not have a way of linking these through to your platform however, so please do ensure you upload your distances manually.

How do I manually add my distance?

You can easily keep track of your distance through your fundraising page by manually adding them. Your supporters will be able to see your progress and help to motivate you. Follow the steps below:

  1. Log in to your fundraising page using the email address and password you supplied during sign-up (don’t worry if you’ve forgotten either of these, you can send a request to reset them).
  2. Below the 'Post an update' box, you’ll see 'Fitness' with a swimmer icon. Click on this and it will open a new box.
  3. Edit the number of metres/kms, the duration of activity, and the time of day during which you completed your metres/kms by clicking on the links.
  4. Click 'Post' and then refresh your page – your update should now appear in your feed.

Please do this daily - this means that we'll always have the most accurate information for you, and your supporters will be able to see just how well you're doing. Log in to make your updates.

Get help

I have some questions and I'd prefer to speak to someone about the Doggy Paddle Challenge. Who do I contact? 

You can get in touch with us here:

fundraising@battersea.org.uk
www.battersea.org.uk
0207 627 7883

How can I get help with my everydayhero fundraising page? 

everydayhero has its own dedicated Support team, who are on hand to help you with your questions about your fundraiser page, donations, logins and anything else related to the everydayhero side of things. You can email help@everydayhero.co.uk, visit the FAQ page or ask your questions using live chat.